Shipping
We ship worldwide. Orders are typically delivered within 2–4 business days, depending on your location. Delivery times include order processing, production, and shipping, but please note that estimated times may vary and are not guaranteed.

Shipping prices

We offer free shipping when you reach the following order amounts:

• 🇪🇺 EU countries: Free over 35 €
• 🇺🇸 United States & Rest of World: Free over $35
• 🇬🇧 United Kingdom: Free over £25
• 🇸🇪 Sweden: Free over 350 kr

Standard shipping rates below the free-shipping threshold:

• EU countries: 6.99 €
• United States & Rest of World: $9.99
• United Kingdom: £7.99
• Sweden: 69 kr

All orders are securely packaged and shipped with tracking when available. Delivery times vary by country but usually arrive within 2–4 business days depending on location.

Packaging
Posters up to A4 (8x12″) are shipped flat in protective envelopes. Larger sizes are carefully rolled and shipped in sturdy tubes to ensure safe arrival.

Customs & Import Duties
Depending on your country, your order may be subject to local VAT, taxes, or import duties. These are set by your government, and unfortunately we cannot influence or cover them.

Returns & Refunds
If your order arrives damaged or defective, please contact us within 48 hours of delivery and include clear photos showing both the product and the packaging. Please also include your order number. We’ll gladly send a replacement or issue a refund once the damage is verified. Claims submitted after this timeframe may not be eligible.

For customers within the EU, you have the right to return your order within 14 days of receiving it for a full refund. The product must be unused and in its original condition. You’ll also need the receipt or proof of purchase. Return shipping costs are the responsibility of the customer unless the item is faulty. You may be eligible for a refund once the item has been inspected and the issue confirmed. Return shipping costs are the responsibility of the customer in the meantime, and will be refunded if the claim is approved.

For change-of-mind customers, a $9.99 restocking fee applies. The restocking fee covers printing, handling, and processing. Once the returned item is received and inspected, a refund will be issued minus this fee.

For customers outside the EU, returns are only accepted for items that arrive damaged or defective. You may be eligible for a refund once the item has been inspected and the issue confirmed. Return shipping costs are the responsibility of the customer in the meantime, and will be refunded if the claim is approved.

To start a return, reach out to us via our contact form. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Refund processing times

Refunds are typically processed within 10 business days after the returned item has been received and inspected. Processing times may vary depending on your payment provider and bank.

Unclaimed packages

If a package is not collected or delivery is refused, the order may be returned to our production facility. In such cases, the customer is responsible for any return shipping fees and will not be refunded for the original shipping cost.

Terms for personalized posters

Please note that personalized posters are made just for you and cannot be returned or refunded. Each design is printed exactly as the information is entered during checkout, so please double-check names, dates, and other details before placing your order. Posterado is not responsible for errors in the information provided by the customer.

Contact
For any shipping or return inquiries, please contact us via our contact form below!